Zepho support

Welcome to Zepho Help. This page covers the most common questions about using Zepho. If you can’t find what you’re looking for, contact us at support@zepho.ai

Email Zepho

Support content

Zepho support

Welcome to Zepho Help. This page covers the most common questions about using Zepho. If you can’t find what you’re looking for, contact us at support@zepho.ai

Email Zepho

Support content

  1. Getting started

What is Zepho?

How do I create an account?

What information do I need to provide during onboarding?

  1. Connecting Your Wearable

Why should I connect a wearable device?

Which devices are supported?

How do I connect my device?

How do I disconnect a device?

My workout data isn't appearing — what should I do?

  1. Training plans

How do training plans work?

Can I modify my training plan?

Where can I see my training plan?

  1. AI coaching

How does the AI coach work?

What can I ask Zepho?

Does Zepho provide medical advice?

  1. Sleep and recovery

How does Zepho use my sleep data?

My sleep data seems incomplete — is that normal?

  1. Subscriptions

How do I manage or cancel my subscription?

Can I get a refund?

  1. Account and privacy

Is my data shared with third parties?

What data does Zepho collect?

  1. Troubleshooting

The app isn't loading or is behaving unexpectedly.

Push notifications aren't working.

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